WordPress Support and Maintenance
Your website is an investment and it should be treated as one. Can you afford your website to go down for even a day? We take care of your investment so you can take care of your important business tasks.
WordPress Support Plans
Basic
Ideal for smaller sites like Blogs & Solo Businesses-
Themes/Plugin/Core updates
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Daily Backups
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Security monitoring
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Site Hack Cleanup
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Site Speed Optimisation
Essentials
Ideal for small/medium businesses or eCommerce-
Themes/Plugin/Core updates
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Daily backups
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Security monitoring
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Site Hack Cleanup
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Install & Configure Plugins
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Install & Configure Themes
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Site Speed Optimisation
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Up to 2 hour content updates
Premier
Ideal for medium to larger businesses or eCommerce-
Themes/Plugin/Core updates
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Daily backups
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Security monitoring
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Site Hack Cleanup
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Install & Configure Plugins
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Install & Configure Themes
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Site Speed Optimisation
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Up to 4 hour content updates
Prices and conditions are subject to change.
Changes in price will be given 1 month notice prior to any increases
Support packages are not to be used for website builds or redesigns
Support hours are 9 – 5 Monday to Friday QLD time unless an emergency (if it’s not an emergency we will put it off until business hours)
Prices exclude GST
PLEASE NOTE: With our care plans, turnaround time for changes will be at 2-3days max, any additions like purchasing of plugins/themes will be charged accordingly and with any additional hours needed.
Why every website needs a support plan
Your website is an important part of your business and a valuable investment. Do you spend the time you need to ensure your website is looked after and backed up?
Can you afford for your website to go down even for a day? Our WordPress support services ensure your website is taken care of. You don’t have to think of those tedious updates or backups. Let us take care of them for you.
Because your time is worth more than that after all.
All our website care plan packages come with a report that is sent to you each month detailing updates performed, your sites speed and performance and back up status.
Website fixes and maintenance outside of the package inclusions is billed at $60 p/h (min. 1 hour charge). Customers on a monthly package will take priority.
Click the image to book your WordPress Website One-Off Update .
WordPress Speed Optimization Service
Website Speed is Important.
Those first few seconds a user is on a site are the most important. If it’s loading slowly, the average user will simply leave to find another page. In fact, many will not even wait 3 seconds for a page to load. Nobody has time for a slow website.
We can help improve your website’s speed and increase your traffic. Read the tips below to see if you can diagnose your speed issue and see what services we have available to help you.
For just $180 one-off, you can have a fast loading and optimised WordPress site.
Click the icon to the side to book in.
Do I still need support even if I’m hosted with you?
Hosting and website support are two very different things.
If something goes wrong with the hosting, we’re generally around to fix it at quickly as possible. A good way to determine if there’s a problem with the hosting is to visit our website. If it fails to load, there’s a hosting problem. If it loads fine but your website is experiencing problems, your website has broken, and you need an expert to fix it.
That’s where WordPress support comes into its own.
Do you have a project in mind?
